Savills News

Savills Vietnam Is Building A Cashless Property Management Ecosystem

HCMC, 10 April 2026 - Savills Vietnam has officially partnered with Zalopay, marking a new milestone in its digital transformation strategy and the development of an integrated service ecosystem for residents. Through this collaboration, both parties aim to promote cashless payment habits across Savills-managed properties while enhancing user experience through convenient, transparent, and seamless technology solutions. From an operational perspective, the solution also helps optimise resources, simplify processes, and improve management efficiency.

Savills Vietnam currently manages over 145 large-scale, high-end projects nationwide. As its operations continue to expand, the challenge is not only to maintain efficiency, but also to deliver a streamlined and professional service aligned with international benchmarks. In this context, technology plays a key role in elevating the resident experience, enhancing transparency, and enabling scalability across the portfolio.

A key step in this journey was the successful development of the Property Cube app, an integrated ecosystem that connects developers, building owners’ committees, property management teams, and residents. On a single digital platform, tenant admin such as updates, service requests, and payments can be handled quickly and transparently. This integration is therefore not just an additional payment option, but a further step in completing Savills digital operations ecosystem.

For Savills, cashless payment is more than a technology solution and forms a core component of its long-term operational strategy. The resident experience is considered holistically, with payment serving as a critical touchpoint in shaping a more modern, seamless living experience.

Making payments on the Property Cube app only takes a few steps:

  1. Open the Property Cube app and select Fees,
  2. Choose Outstanding Fees,
  3. Review the details and press Continue,
  4. Select Zalopay as the payment method,
  5. Confirm the payment.

Residents will enjoy zero fees when paying via QR code or linked bank transfer, helping optimise costs and enhance convenience.

Alongside technology integration, Savills and Zalopay will also roll out on-site communications and user guidance to help residents easily adopt and become familiar with the new payment method. This is expected to support a more natural and sustainable transition from cash to cashless.

Additionally, the partnership aims to support operational teams in optimising financial management processes. Pham Thanh Truc, Associate Director of Property Management at Savills HCMC, shares, “Fee collection, reconciliation, and receivables management require high accuracy and real-time control. Integrating Zalopay into Property Cube is designed as a management solution to optimise these processes. It helps reduce manual work, improve data tracking, and simplify reconciliation, while features such as automatic payment matching enhance transparency and professionalism.”

Sharing about the partnership, Nguyen Thi Lien Chi, Head of Digital Service, Zalopay states, “Zalopay not only provides payment solutions for tens of millions of users in Viet Nam, but is also building a seamless digital financial ecosystem for everyday needs. Partnering with Savills is a strategic step to make payments a natural part of urban living experiences.”

The combination of Savills international-standard property management expertise and Zalopay’s digital payment infrastructure is expected to deliver meaningful value for both residents and management teams.
For residents, payments will be faster, more convenient, and accessible. For operations teams, financial management processes are streamlined, transparent, and more efficient. More broadly, this partnership underscores the accelerating role of technology in property management, where payments are no longer a standalone function but an embedded component of modern, integrated living.

About Savills Vietnam

Savills is one of Viet Nam’s leading real estate consultancy and property management agents, overseeing more than 13 million sq m of managed projects, including shopping centres, office buildings, high-end residences, townships, and industrial developments.

With an experienced team of specialists, Savills provides tailored consultancy and management services that help developers optimise costs, ensure operational efficiency, and attract potential customers. Savills strategic partnerships with major developers reaffirm the international standard of its services and its ongoing efforts to lead the property management sector.
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