Savills Vietnam - NEW | Operator Selection

Strategic Advisory On Selecting And Negotiating With Hotel Operators

Savills Hotels offers comprehensive hotel operator selection advisory, helping investors and developers identify, evaluate, and secure the most suitable management partners for their assets.

Our top hotel operator selection services combine industry expertise, commercial analysis, and global market insight to ensure the chosen operator and management structure align with operational and financial goals. As a leading advisor across Asia-Pacific, we provide market access, tender best practices, and strong negotiation capabilities on every assignment.

Scope Of Services

Savills Hotels offers a full suite of hotel operator selection and management advisory solutions, covering every stage from governance design to contract negotiation and pre-opening planning. Our team is recognised for providing top hotel operator selection services to owners seeking credible, bankable operator partnerships.

Analyse and recommend the optimal management model (owner-operated, management contract, franchise, or lease) for each asset type (resort, serviced residence, villa).
Assess the commercial and operational implications of key agreement terms, including base fees, incentive fees, performance tests, and termination rights.
Define key operational KPIs (ADR, RevPAR, Occupancy, GOP) and establish standard operating procedures for efficient performance governance.

Develop a shortlist of qualified operators based on the project’s positioning, scale, and target market segment.
Engage with regional and international operators to review capability statements, case studies, and operating track records.
Prepare RFPs or tender briefs in line with international best practices, conduct evaluations, and finalise the shortlist.

Develop a shortlist of qualified operators based on the project’s positioning, scale, and target market segment.
Engage with regional and international operators to review capability statements, case studies, and operating track records.
Prepare RFPs or tender briefs in line with international best practices, conduct evaluations, and finalise the shortlist.

Build operational and financial models to simulate revenue and cost performance for shortlisted operators.
Advise on pre-opening budgets, key milestone KPIs, and organisational setup for launch readiness.
Establish governance frameworks and long-term reporting mechanisms to monitor service quality and brand performance.

Recommend suitable brand tiers (luxury, upscale, lifestyle, boutique) and market positioning.
Advise on soft-opening strategies, loyalty programme integration, and early-stage sales & marketing initiatives to optimise RevPAR.

Key Benefits

Working with Savills Hotels for hotel operator selection ensures investors and developers gain tangible, measurable value:

Curated Operator: Minimise operational risks by aligning the selected operator with the asset’s positioning and investment objectives.
Informed Negotiations: Understand the financial and operational implications of each contract term to safeguard ownership interests.
Optimised Pre-Opening: Structured preparation for a smooth transition from development to operation, accelerating revenue ramp-up.
Enhanced Asset Value: A well-structured management framework drives profitability and long-term capital growth.
Investor Readiness: Deliver bankable documentation and analysis for lenders and investment partners.

Our experience in hotel operator selection gives clients access to proven negotiation strategies and a reliable path to securing the right management partner.

Consultancy Process

Brief And Target Setting: Define operational objectives, management model preferences, and operator selection criteria.
Market Scan And Shortlisting: Identify suitable local and international operators and compile evaluation data.
RFP/Tender And Evaluation: Prepare RFPs, coordinate operator interviews, and assess operational capability.
Negotiation Support: Assist in reviewing and negotiating key commercial and operational terms.
Pre-Opening And Handover: Advise on implementation, monitoring KPIs, and final transition into full operation.

Who Should Use This Service?

Developers or investors seeking to appoint a professional hotel operator for new or existing assets.
Investment funds and financial institutions requiring operator assessment for financing decisions.
Owners seeking to restructure existing management contracts or change operation models.

Why Choose Savills Hotels?

Deep Hospitality Expertise: Experienced in hotel operator selection and negotiation with leading global and regional brands.
Extensive Operator Network: Direct access to a wide range of international and domestic operators, supported by real-time market data.
Integrated Cross-Disciplinary Approach: Combining Research, Valuation, Project Management, and Legal Advisory for holistic insights.
Professional Tender Process: Comprehensive support from RFP creation to operator evaluation and contract negotiation, following international standards.

Experts in Hotel