Residential Property Management

Savills brings better living to every community we manage, backed by international quality and global expertise.

Our Services

Pre-opening Phase

Human Resources • Recruit and train operational staff.
• Establish and standardise the operational handbook. Finance • Calculate pre-opening and operational budget.
• Establish accounting procedures and standard report forms. M&E Handover • Participate in testing, trial runs and report.
• Create technical system operational plans. Processes • Design SOPs, building regulations and resident handbook.
• Prepare a risk management plan. Service Contractors • Evaluate and assess contractors.
• Negotiate service terms and conditions. Repair & Renovations • Prepare handover documents.
• Monitor assembly to ensure compliance. Energy Management • Propose locations for meters.
• Design KPIs to save energy. Utility Management • Establish regulations for utility management.
• Develop plans to manage utilities.

Operational Phase

Operations • Monitor daily operation.
• Manage staff and operation standards. Finance • Create annual budgets and report.
• Control costs to ensure efficiency. System Maintenance • Manage terms and conditions of warranty/maintenance contracts.
• Control energy consumption. Resident/Tenant • Manage customers, contracts, and daily service requests.
• Support temporary residence registration with local authorities. Service Management • Supervise service providers.
• Monitor service performance and compliance. Safety • Create security plans and coordinate with local police.
• Prepare risk management plans. Reports • Prepare and manage financial reports.
• Monitor payables and receivables. Utility Management • Manage and perform regular equipment maintenance.
• Manage or process customer requests.